Privacy policy
VASUKI –Privacy Policy
Effective Date: 1st October 2024
VASUKI ("we," "our," "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit or make a purchase from our website www.shopvasuki.com and other online platforms (including Instagram and WhatsApp).
By using our services, you agree to the collection and use of information in accordance with this policy. Please read this document carefully to understand your rights and how we protect your privacy.
Information We Collect
We collect personal data to improve your experience with VASUKI and to fulfill our obligations to you. The types of information we collect include:
Personal Identifiable Information (PII):
a) Name
b) Email Address
c) Phone Number
d) Shipping/Billing Address
e) Payment Information (processed through secure third-party services)
Non-Personal Information:
a) Browser type and version
b) IP Address
c) Cookies and similar tracking technologies
d) Geolocation data
Transactional Information: Purchase history, orders, preferences, and communications with us.
How We Use Your Information
We use the data collected for the following purposes:
a) Order Fulfillment: To process your orders and ensure timely delivery of your jewelry.
Customer Service: To respond to your inquiries and provide customer support.
Marketing Communications: With your consent, to send promotional emails, offers, or updates about new products and services.
b) Site Improvement: To optimize and improve your experience on our website and other platforms.
c) Legal Compliance: To comply with legal requirements, such as tax or customs regulations, and to enforce our Terms of Service.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather information about how visitors use our site. Cookies help us understand user preferences and enable features like shopping cart management and targeted advertisements.
You can control cookie preferences via your browser settings. However, disabling cookies may limit certain functionalities on our website.
Sharing Your Information
We respect your privacy and only share your personal information in limited circumstances:
a) Third-Party Service Providers:
We work with trusted partners who help us manage our website, process payments, ship orders, and provide marketing services. These third-party service providers only have access to the information necessary to perform their functions and are contractually obligated to protect your data.
b) Legal Requirements:
We may disclose your personal information if required by law, to protect our rights, or to comply with a legal process (e.g., court order or government request).
c) Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a successor organization. We will notify you of such changes to ensure you are aware of any new policies.
International Data Transfers
VASUKI is based in India, and as a global e-commerce business, we may transfer your personal data to countries outside your jurisdiction. By using our services, you consent to the transfer of your information to countries where privacy laws may differ from those in your country.
We ensure that adequate safeguards are in place to protect your information during such transfers, in line with applicable laws.
Data Security
We take data security seriously and implement industry-standard measures to protect your personal information, including:
a) Encryption of sensitive data (e.g., payment details) during transmission using SSL technology.
b) Regular security assessments of our systems and protocols.
c) Restricted access to personal data, allowing only authorized personnel and service providers to access information.
d) While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
a) Completing your transactions and fulfilling legal obligations (e.g., tax and regulatory requirements).
b) Resolving disputes and enforcing our agreements.
c) Once your information is no longer required, we will securely delete or anonymize it.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
a) Access: Request a copy of the personal data we hold about you.
b) Correction: Ask us to correct any inaccurate or incomplete information.
c) Deletion: Request that we delete your personal data (subject to certain legal obligations).
d) Object to Processing: Opt out of certain data processing activities, such as direct marketing.
e) Data Portability: Request a transfer of your personal data to another service provider.
To exercise any of these rights, please contact us at help@shopvasuki.com. We will respond to your request in accordance with applicable privacy laws.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you via email or through a notice on our website if the changes are significant.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: help@shopvasuki.com
Phone: (+91) 9632756058
At VASUKI, your privacy is our priority. Thank you for trusting us with your personal information, and we are committed to maintaining the highest standards of privacy protection.